A lumper service is a 3rd party company that generally is on
site that provides unloading services and other services to
and distribution facilities. There are many
unloading companies some on a national level and some on a
local level. When looking to outsourcing your warehouse
needs you should do due diligence on the company you are
working with. Most warehouses go with price when choosing a
service as most contracts are bid on. But what some fail to
realize is most of the time you get what you pay for and
although it might be cheap up front it could be costly on
the back end. A lumper service can be a huge plus to your
company. They can cut overtime hours, assist you in day to
day operation, and back you up when you are short handed.
They pay on productivity so you always get the job done in a
timely manner. If the lumpers are not productive it reflects
on their payroll so they have a huge incentive to move fast.
These are the 7 steps to look for when choosing the right
lumper service for your warehouse.
1.Check how many years
they have been in business. You can get a good idea of their
track record by longevity.
2.Check what type of volume are they use to dealing with.
If they have locations in large warehouses this is a good
sign of experience.
3. Check what other warehouse they have the longest
running contract. This is a good sign of great customer
service withing the lumper service.
4. Ask them how many contracts have they lost within the
last year. If they lost a lot of them this is a bad sign
although they could of just got underbid. Verify why the
lumper service lost the contracts if its a high number.
5. Verify that they have a strong safety program. Go over
there safety program with their safety manager, also ask
them do they sign hold harmless agreements.
6. See what kind of turnover rate they have by calling
other locations they are at. This helps see how they treat
their own employees and shows the integrity of the company.
7.Make sure they can move at least 25 pallets per hour or
400 cases per hour. See that they provide you productivity
reports on a weekly basis so you can verify that they are up
to standard on productivity.
Lumper services can provide great benefits to your
warehouse. Just make sure you do due diligence and take the
necessary steps to to make it a great relationship for your